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R.07 · Residential roofing

Emergency repair. We pick up at 2am.

The storm came through at midnight. Now water is coming through your ceiling and you can see the sky through a section of the roof. This is not a next-business-day situation. Call us now. Our emergency line rings a project manager directly. Not a call center. Not a voicemail system. A person who knows what to do next.

24-hour lineSame-night dispatchEmergency tarpingInsurance documented

Q: What qualifies as a roofing emergency that warrants a middle-of-the-night call?

A: Water actively dripping through your ceiling into living space. A large section of missing shingles with bare decking exposed after a storm. A tree branch that has punched through the roof. Structural damage visible from inside the attic. If water is moving through your home right now, call us.

Oklahoma severe weather does not operate on business hours. Supercell thunderstorms hit the Tulsa metro at 10pm on a Tuesday. A tornado warning at 1am means a lot of people wake up to damage they cannot address until morning. By the time a contractor shows up at 9am, eight hours of rain have moved through the hole in your roof.

We operate a 24-hour emergency line because that is when the calls need to happen. Not every call requires a same-night dispatch. But when it does, we go. Tarping a roof section in the dark is not complicated if you know what you are doing. Our crews have done it in the Midtown 74104 corridor after late-spring tornado warnings and in South Tulsa subdivisions after July derecho events.

The emergency call gets you stabilized. The full assessment and repair scope happens in daylight. See our storm response page and our storm damage repair service for what comes next.

Emergency triggers

When to call right now.

These are the situations that warrant an immediate call, not a scheduled inspection next week.
01

Active water dripping through ceiling

Water is moving through your roof assembly into your living space right now. Every minute counts in terms of secondary damage to insulation, drywall, and contents.

02

Missing shingle section exposing decking

Bare decking after a storm is an open wound on your roof. Even a few hours of rain on unprotected OSB starts the degradation clock.

03

Tree branch punched through the roof

Impact damage from a fallen branch needs tarping immediately, not at 9am. The hole does not get smaller overnight.

04

Visible sky through the attic

If you can see light through your attic that was not there before, you have structural damage. Do not wait for the next rain to confirm it is a problem.

05

Ridge cap blown completely off

A missing ridge cap section leaves the peak of the roof exposed. This is not a tarp situation in most cases, but it needs to be addressed before the next storm comes through.

06

Storm knocked a chimney section loose

Displaced masonry at the chimney is both a structural and a leak hazard. It also means flashing may have moved. This gets emergency priority.

Emergency response sequence

From your call to a dry house.

01/04

Call comes in

Our emergency line rings a project manager directly. We triage in under 60 seconds: active water intrusion, structural breach, or situation that can wait until morning. We tell you honestly which it is.

Immediate
02/04

Dispatch if warranted

If the situation warrants same-night response, we dispatch. Two-person crew with tarps, fasteners, and lighting. We are on-site within two hours in most Tulsa metro locations.

Within 2 hrs
03/04

Stabilize the roof

Tarp over the exposed section, secured properly. Not just laid flat. Fastened down the edges and weighted at the perimeter. You go to sleep dry.

1 to 2 hrs on-site
04/04

Daytime assessment and repair

Next morning or as soon as conditions allow, we return for a full inspection. Document everything for insurance, scope the repair, and schedule the permanent fix.

Next day

If your roof has an active breach, call us now.

(918) 978-266024-hour emergency lineCall now
Why AE Roofing

We pick up because someone has to. That is us.

Most roofing companies do not have a real 24-hour line. They have a voicemail that says call back during business hours, or an answering service that takes your name and says someone will call you in the morning. That is fine for a scheduling question. It is not fine when water is coming through your ceiling at midnight.

We built the emergency line because the Tulsa weather pattern demands it. Spring and summer storm seasons in northeastern Oklahoma produce evening and overnight events regularly. The roof failure and the homeowner need happen at the same time. We decided to be there for it.

After the emergency is handled, we manage the full repair or replacement scope from start to finish. The PM who answered your midnight call is the same person who scopes the permanent repair. No handoffs.

Service area

Emergency response across Tulsa and:

Broken ArrowCoverage
OwassoCoverage
BixbyCoverage
JenksCoverage
Sand SpringsCoverage
SapulpaCoverage
ClaremoreCoverage
CatoosaCoverage
Emergency repair FAQ

Questions when it is
an emergency.

If you have an active situation, call us instead of reading this.

Call now
Yes. Our emergency line rings a project manager directly. Not a call center, not a voicemail. We triage on the call and dispatch if the situation warrants it. Active water intrusion into living space or exposed decking after a storm are the two situations that get an immediate dispatch.
Emergencies: water actively dripping through a ceiling into your living space, missing shingles exposing bare decking after a storm, structural damage from a fallen tree or branch. Not emergencies: ceiling stains from old damage, slow drip only during heavy rain, anything with no active water movement.
Emergency tarps are heavy-duty polyethylene sheeting, nailed and secured over exposed decking to stop active water intrusion. Done correctly with proper overlap and fastening, they hold through additional rain events. Done incorrectly, they blow off. We secure them properly.
Emergency calls carry a mobilization fee for after-hours response. The repair itself is priced by scope. If the damage is storm-related and insurance-covered, emergency tarping costs are typically reimbursable under your policy. We document everything for your claim.
Call us immediately. Do not go on the roof yourself. Move anything valuable out of the room below and place buckets if you have active dripping. We will stabilize the situation tonight and scope the full repair in daylight.
Tarping a typical residential section takes one to two hours on-site, including setup and proper fastening. The goal is a weatherproof temporary cover that holds until the full repair can be scheduled. We leave you dry.
Ready when you are

The next storm
isn't waiting.

Whether your shingles are curling, your gutters are sagging, or you just want a second opinion before your insurer's deadline runs out, book the inspection. We don't charge for it, and we don't push for it.

(918) 978-2660Direct line · 7am – 9pm · 7 days

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